Have Questions ?
below in our FAQ section from clients just like you.
Not everyone wants to claim their lost funds for what ever reason. We offer a service which involves donating your funds to a charity of your choice. Not only is this a feel good exercise for us, but it is often quite satisfying for our clients, knowing that the funds they didn’t want went to a good cause.
We and holding authorities have an obligation to ensure that lost money is only returned to rightful owners. With the prevalence of fraud, it is normal procedure for holding authorities to request documents that provide proof of identification and a connection to the last known address on record with the financial institutions or companies which originally held the money.
Our Privacy Policy outlines how we collect, use, disclose and safeguard your information when you interact with our services and website. Your privacy is important to us and keeping your information secure is a top priority.
Our service does not involve any upfront fees or payments so you don’t have to worry about having to make payments you can’t afford. Our fee will vary depending on the amount that needs refunding. But please be aware that you will not have to pay a cent until your money is fully refunded. We don’t get paid unless you do, this minimises your risk and ensures you aren’t hit with fees that you can not afford.
Government departments often require more identification once the claim has been submitted. Please understand that this is normal and that we endeavour to ensure that your claim is processed as swiftly as possible while adhering to Government department specifications and requirements.